The SupportWorld Live! is dedicated to IT service and technical support topics including:
- Strategies for achieving service management excellence
- Marketing IT operations
- Leadership transformation
- The future of technical support
- Executive View
- Operational Excellence
- Support Essentials
- Team Dynamics
- Metrics and Measurements
- Customer Focus
- Desktop Support
- Service and support Technology
Who should Attend
IT and technical support professionals including:
- Directors and managers
- Senior-level VPs
- Analysts and technicians
- Team leads and supervisors
- CTOs
- CIOs
- Contact center professionals
- Customer service
