Topics
- Exclusive operator case studies about how to demonstrate an ROI from social media investments
- How operators can leverage social networks to gain actionable insight and enhance the profitability of their customer base
- How to align your corporate branding and customer care objectives
- How operators can capitalise on their services and drive new revenues
- How you can stimulate customer ‘opt-ins’ and capitalise on social media insights without breaching privacy regulation
- Social network analytics challenges
Who should Attend
Fixed-line, cable and mobile operators and MVNOs, including Heads, irectors, Specialists and Senior Managers of:
- ECare
- Social Media
- ECommerce
- ECRM
- Social Support
- Community Management
- Digital Marketing
- Social Insights
- Brand Development
- Marketing Analytics
