Texting and E-mail with Patients — Meeting Patient Desires According to the Rules 2017

Topics

• What the risks of using e-mail and texting are, what can go wrong, and what can happen when it does
• The ways that patients want to use their e-mail and texting to communicate with providers, and the ways providers want to use e-mail and texting to enable better patient care
• How to use an information security management process to evaluate risks and make decisions about protecting PHI and meeting patient needs and desires
• HIPAA requirements for access and patient preferences, as well as the requirements to protect PHI
• The training and education that must take place to ensure your staff uses e-mail and texting properly and does not risk exposure of PHI
• What policies and procedures you should have in place for dealing with e-mail and texting, as well as any new technology
• How the HIPAA audit and enforcement activities are now being increased and what you need to do to survive a HIPAA audit
• The steps that must be followed in the event of a breach of PHI

Who should Attend

• HIPAA Officers
• Compliance Managers
• Health Information Managers
• Chief Information Officers
• Medical Practice Lawyers
• Medical Office Managers
• CEOs
• CFOs
• Privacy Officers
• COOs
• Information Security Officers