The 7th Annual Customer Focus Summit 2018

  • May 2018
  • Royal Garden Hotel, London, United Kingdom

Description

The 7th Annual Customer Focus Summit 2018 is dedicated to customer experience, brand management, social media, service delivery.

Topics
  • Keeping brand loyalty alive
  • Anticipating changing customer expectations
  • Building an effective multi-channel strategy
  • Service strategies to cater to changing consumer lifecycles
  • Delivering the right service in the right channel at the right time
  • Designing customer-centricity into the organisation and product from the start
Who should Attend

Senior attendees involved or interested in:

  • Brand management
  • Customer experience
  • Service delivery
  • Social media

Past Events

Important

Please, check "The Annual Customer Focus Summit" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, Marketing & Sales

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