The Future of Customer Service

The Future of Customer Service is a conference dedicated to customer service executives and managers striving for customer service excellence.

Topics

• What will customer service strategies look like in the future?
• The customer of the future. What they expect, what is important to them and what this means for customer service
• Customer service excellence - management and control for sustainable success
• Conversational business - the interplay of AI and digitization in customer service

Who should Attend

Attendees from:

• Banking
• Automotive
• Telecommunications
• Insurance
• Retail