The 15th International Conference on Management and Service Science

Topics

• Services Science
  • Business Service Process Modeling and Design
  • Business Service Analysis, Strategy, Design and Deployment
  • Case Studies in Services-Centric Business Models
  • Business-to-Business Service Control
  • Customer Relationship Management
  • Consumer/Customer Service Experience
  • Mobile Service Computing
  • Healthcare Services
  • Service Delivery, Deployment and Maintenance Service
  • Quality of Services (QoS) and Cost of Services (CoS)
  • Service Innovation and Design
  • Service Demand Forecasting, Pricing, and Planning
  • Service Level Agreement (SLA)
  • Service Interaction Patterns
  • Service Modeling and Implementation
  • Service Management, Operations, Engineering, Design, and Marketing
  • Service Oriented Requirement Engineering
  • Service Optimization Methods
  • Service Revenue Models and Utility Computing
  • Service Research, Education, and Practice
  • Service System Modeling, Simulation and Analysis
  • Service Security, Privacy and Trust
  • Service-Oriented Architecture (SOA)
  • Service Theories and Development
  • Smart Cities and Public Services
  • Services Engineering Practices and Case Studies
  • Software Service Engineering
• Management
  • Accounting and Financial Information Systems Management
  • Engineering Management
  • Business Strategies and Information Systems
  • Auditing and IT Governance
  • Decision Support System
  • Creative and Digital Arts Technology
  • E-Commerce Platforms & Models
  • E-Business Systems
  • E-Learning
  • E-Government
  • Financial Management
  • Enterprise Information Systems
  • Information and Communication Technology Management
  • Human Resource Management
  • Intellectual Property Right and Patent
  • Information Systems Planning and Management
  • Knowledge Management
  • Inventory Optimization
  • Logistics Systems Management
  • Knowledge-based Systems or Expert Systems
  • Management System Simulation
  • Management of Technology in Small and Medium Enterprises
  • Operational Management
  • Object-oriented Enterprise Modelling
  • Project and Program Management
  • Platform and Shared Economy
  • Quality Control and Reliability Management
  • Public Policy Management
  • Resource Management
  • R&D Management
  • Security Management and Technology
  • Risk Management
  • Software Agents and Intelligent Agents
  • Social Networking & Application
  • Supply Chain and Logistics Management
  • Software for Business and Management
  • Technology Management
  • Technological Alliances, Mergers and Acquisitions
  • Technology Transfer, Marketing and Commercialization