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Total Customer Experience Leaders Summit 2014
09-11 Apr 2014
Trump International Beach Resort, Sunny Isles Beach, FL, United States
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Total Customer Experience Leaders Summit 2014
Description
Topics
How Current Trends are Shaping The 10 Growth Areas of Tomorrow
Building an Experience Management Core Competency
Innovating a Roadmap for Customer Experience
Bringing Empathy into Your Organization
Using VOC to Take Actionable Insights
How to be a Leader that Inspires Creativity and Innovation
Changing Behavior Towards the Customer Experience
Using Emotional Energy To Make Your Customer Experience Programs Easier, Faster and Smarter
Personal Intelligence: The Power of Personality at Work
Who should Attend
Attendees responsible for:
Voice of the customer
Customer experience
Customer experience design
Customer research & insights
Customer process & quality
Customer dissemination, interpretation and measurement
Customer analysis
Customer messaging
Emotional intelligence
Customer innovation and inspiration
Customer satisfaction & retention
Internal operations and communication
Customer relations
Past Events
Total Customer Experience Leaders Summit 2014 - 09-11 Apr 2014, Trump International Beach Resort, Sunny Isles Beach, Florida, United States
(43167)
Important
Please, check "Total Customer Experience Leaders Summit" official website for possible changes, before making any traveling arrangements
Event Categories
Business:
Customer Service
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