User Centric Service Delivery in the Public Sector 2016 is a conference dedicated to digital technologies to create simpler, clearer, faster Government services.
Topics
- Create a user centric culture in your workforce
- Research & design services to meet user needs
- Craft a successful digital transformation strategy
- Evolve your service delivery capability
Who should Attend
Attendees from Federal, State and Local Government including heads of:
- Customer Engagement
- Service Delivery
- Digital Channels
- Customer Experience
- Online Services
- Digital Engagement
- Customer Analytics
- Customer Services
- CIO/CDO/CT
- Customer Design
