Using an IT Metrics Report Card to Measure Service 2015
23 Oct 2015
Webinar
Description
Using an IT Metrics Report Card to Measure Service 2015 is an event dedicated to the use of a metrics report card to measure the quality of your IT service performance and customer satisfaction.
Topics
Developing a service catalog
Common reporting errors and how to avoid them
Easy ways you can measure IT service performance
Three key IT services you should focus on
Who should Attend
IT directors/unit heads
Chief information officers
And managers of IT services
Senior IT managers
Past Events
Using an IT Metrics Report Card to Measure Service 2015 - 23 Oct 2015, Webinar (53775)
Important
Please, check "Using an IT Metrics Report Card to Measure Service" official website for possible changes, before making any traveling arrangements
