What Business People Can Learn from Improve - Practices to Improve Communications, Connections, and Capport with Customers and Colleagues 2015
18 Sep 2015
Webinar
Description
Topics
(You`re in "scenes" with customers and co-workers all day long. What is your role in each scenario? How do you positively continue the communication?)
Respect the Physical and Verbal Reality of the Scene
(Try to make every encounter a proactive "yes, and…" situation.)
Make Positive and Active Choices
(Respect the other person`s reality and show empathy to their circumstances)
The Actor`s Job Is to Justify
Who should Attend
Customer Service Reps
Salespeople
Team/Project Leaders
Management
Support Personnel
C - level Executives (CEO, CFO, COO)
Human Resources
Tech Support
Past Events
What Business People Can Learn from Improve - Practices to Improve Communications, Connections, and Capport with Customers and Colleagues 2015 - 18 Sep 2015, Webinar (53074)
Important
Please, check "What Business People Can Learn from Improve - Practices to Improve Communications, Connections, and Capport with Customers and Colleagues" official website for possible changes, before making any traveling arrangements
