Win-Win Negotiations 2019 is a webinar dedicated to the fundamental elements of "interest-based" negotiations.
Topics
- What are, and how to identify the other party`s substantive, procedural and emotional interests
- The core principles of Interest-based negotiations
- The Conflict Spiral and how to avoid it
- Core negotiation communication skills such as use of questions, reframing and acknowledgement
- Practical negotiation template to help you plan for your next negotiation
Who should Attend
Anyone who needs to negotiate with either internal or external customers.
