Workplace Investigations - Witnesses Interviews 2017

Topics

• How to prepare and what to do before an interview
• When are employees entitled to representation during an investigation?
• Strategies for the reluctant witness
• Organizing your interview so you can ask good questions
• What about tape-recording: Is it a good idea?
• The angry "hothead". Dangerous or something else?
• Considering cultural diversity
• Body language: Can you tell if a witness is giving false or skewed testimony? Developing behavioral baselines
• Taking notes and pacing the interview
• The note taker and their role
• Educating all parties about retaliation
• Starting and ending your interview
• What about witnesses that are not your employee? Tips for customer complaints and joint employment interviews

Who should Attend

• Plant Managers
• Anyone who has to do investigations, fact findings, or solve employee relations problems and disputes
• HR Managers
• Front Line Managers
• Those with Employee Relations positions
• Branch Managers