You`re So Rude How To Deal With Incivility In The Workplace 2016

Topics

• The cost and consequences of Incivility
• Defining Civility
• Understand the 3 main reasons people do not consistently practice civility even when they know the risks
• Why you should care about civility- the ROI for business
• Next steps: options for learning more
• 5 Best practices for fostering civility with your clients, community and in general

Who should Attend

Anyone who needs to:

• Direct or supervise the virtual/online activities of others
• Present him/herself with civility when interacting online